FAQ

General Questions

Your privacy is critically important

It is BedBugSpecialist’s policy to respect your privacy regarding any information we may collect while operating our Website. This Privacy Policy applies to www.bedbugspecialist.co.uk (hereinafter, “us”, “we”, or “www.bedbugspecialist.co.uk”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Bed Bug Specialist collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Bed Bug Specialist’s purpose in collecting non-personal identifying information is to understand better how Bed Bug Specialist’s visitors use its website. From time to time, Bed Bug Specialist may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering personal information

We may collect personal information, such as:
Name
Addresses
phone numbers or email addresses and relevant contact details
but only if the customer contacts us through the web site form; by email or by phone for any reason that regards pest control services.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you provide us with your details over the phone or by text message your data is 100% secured.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you provide us your details over the phone or by text message your data is 100% secured.

Personal Data

How long do we keep your personal data

We keep details of our customers for one year.
Our customers may wish us to delete their personal data before the expiration of one year.

How we will use your information

We will use your data for:
To process and complete your orders
To deal with your enquiries
To develop, deliver and improve our goods or services
We shall not provide your personal information to third parties, except in those cases described below

Protection of Certain Personally-Identifying Information

Bed Bug Specialist discloses potentially personally-identifying and personally-identifying information only to those of its employees that (i) need to know that information in order to process it on Bed Bug Specialist’s behalf or to provide services available at Bed Bug Specialist’s website, and (ii) that have agreed not to disclose it to others. Bed Bug Specialist will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees as described above, Bed Bug Specialist discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Bed Bug Specialist believes in good faith that disclosure is reasonably necessary to protect the property or rights of Bed Bug Specialist or the public at large.
Bed Bug Specialist takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Bed Bug Specialist may collect statistics about the behaviour of visitors to its website. Toxic Respond LTD may display this information publicly or provide it to others. However, Bed Bug Specialist does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Bed Bug Specialist uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Bed Bug Specialist uses cookies to help Toxic Respond LTD identify and track visitors, their usage of http://www.bedbugspecialist.co.uk, and their website access preferences. Toxic Respond LTD visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Bed Bug Specialist’s websites, with the drawback that certain features of Bed Bug Specialist’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Toxic Respond LTD’s use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Bed Bug Specialist may change its Privacy Policy from time to time, and in Bed Bug Specialist’s sole discretion. Bed Bug Specialist encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.